Santiago Munera | Director of Operations & Client Success

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As the Director of Operations and Co-Owner of M&M Upholstery and Closets, Santiago Munera ensures that every client’s journey—from the initial quote to the final installation—is seamless and professional. With an extensive background in marketing and business operations, Santiago brings a level of strategic project management and high-touch customer care that defines the M&M experience.

Santiago oversees the 'internal engine' of the business, managing the logistics of complex upholstery projects and custom closet installations across South Florida. His focus is on transparency, quality assurance, and ensuring that every homeowner in Sunrise and beyond receives clear communication and a finished product that exceeds expectations.

For Santiago, the mission is simple: combining the rich heritage of master craftsmanship with modern, professional business standards. He is dedicated to building long-term relationships within the Broward community, one successful renovation at a time.